Negotiations 101

The fact is people are often driven by self interest. As a result, they acknowledge the concept of “Win - Win” but don’t know how to achieve it. The truth is that when parties to a negotiation believe that they have achieved a fair result, the benefits to all transcend the transaction. Future negotiations go more smoothly with better results. Reputation is undervalued and often forgotten. You may win the negotiation at the expense of you partner, but what happens next time . . . what happens when other vendors, associates and clients come to know your adversarial nature.

The instinct to win at all costs, to strike an unfair deal or crush our opponent is a failed strategy. The key to success with friends, family and business associates is to focus on the relationship. The question is how to do this in the context of a negotiation and achieve success.

This session will focus on the strategies necessary to achieve a successful negotiation. This is not fluff. The impediments to successful negotiation are many and we will deal with those as well as provide a road map for success.

Specifically, we will cover the following topics:

  • Why, Where, When and How of Negotiating

  • Impediments to the Deal

  • Assumptions and the Negotiation Nightmare they Create

  • Reactive Devaluation - Why fair deals are scorned

  • The Three “Knows” that Create Success

  • What to do with your anger

  • How to stimulate Trust

  • The word “No” and why to avoid it

  • Making it easy for them to say “Yes”

  • Don’t Threaten . . . Persuade

  • What to ask yourself when all else fails

  • Surprise the ultimate tactic

  • Learn how to counter any Gambit

  • How to Prepare for any Negotiation

  • Stop Arguments before they start

  • Use Questions to Create a Dialogue

  • The Three Types of Dirty Tricks

  • How to Handle “High Ball” Offers

  • What to do when they get MEAN

  • Closing the Deal



For more information on Michael Chaleff
703-465-8259
michael@practicalinfluence.com
www.practicalinfluence.com